Account & Access
How do I create an account?
How do I create an account?
Go to the app’s sign-up page, enter your name, email address, and a password, then click Create Account. You’ll receive a verification email — click the link inside to activate your account.See the Account Setup guide for a detailed walkthrough.
I didn't receive my verification email. What should I do?
I didn't receive my verification email. What should I do?
Check your spam or junk folder first. If it’s not there, wait a few minutes and try again. You can request a new verification email from the login page by clicking Resend verification email.If the problem persists, contact support.
How do I reset my password?
How do I reset my password?
On the login page, click Forgot Password and enter your email address. You’ll receive a password reset link. The link expires after 1 hour.
Can I use the app without creating an account?
Can I use the app without creating an account?
No — an account is required to access the app and your data. You can sign up for free.
How do I delete my account?
How do I delete my account?
Go to Settings → Account → Danger Zone → Delete Account. This action is permanent and removes all your data. Export your data first if you want to keep a copy.
Features & Usage
Can I use the app on mobile?
Can I use the app on mobile?
Yes — the app is available as a mobile app for iOS and Android. Search for it in the App Store or Google Play. Your data syncs automatically across all devices.
Is there a limit on how many items or projects I can create?
Is there a limit on how many items or projects I can create?
Limits depend on your plan. Free plan users have a cap on items and projects per workspace. Paid plan users get higher or unlimited limits. Check Settings → Billing → Plan for your current usage.
Can I invite people who don't have an account yet?
Can I invite people who don't have an account yet?
Yes. When you invite someone by email, they receive a link to create their account and join your workspace at the same time.
Can I export my data?
Can I export my data?
Yes. Go to Settings → Data & Privacy → Export. You can export your workspace data as a CSV or JSON file.
Billing & Plans
What plans are available?
What plans are available?
The app offers a free tier and one or more paid plans with expanded features and limits. Go to Settings → Billing → Plan to compare available options.
How do I upgrade my plan?
How do I upgrade my plan?
Go to Settings → Billing → Plan and click Upgrade Plan. See the Billing guide for step-by-step instructions.
Can I cancel at any time?
Can I cancel at any time?
Yes. You can cancel your subscription at any time from Settings → Billing → Plan → Cancel Subscription. Access continues until the end of the current billing period.
Do you offer refunds?
Do you offer refunds?
Refund eligibility varies by plan and region. Contact support within 14 days of a charge to request a review.
Privacy & Security
Who can see my data?
Who can see my data?
Only you and the workspace members you invite can see your data. The app does not sell or share your data with third parties. For full details, see the Privacy Policy in the app footer.
How do I enable two-factor authentication?
How do I enable two-factor authentication?
Go to Settings → Security → Two-Factor Authentication and click Enable. See the Security guide for step-by-step instructions.
What should I do if I think my account was compromised?
What should I do if I think my account was compromised?
Change your password immediately, revoke all active sessions from Settings → Security → Active Sessions, and contact support.