> ## Documentation Index
> Fetch the complete documentation index at: https://docs.queue.pt/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions: Google App Help Center

> Answers to the most common questions about the Google app — account setup, billing, features, data, and getting help when something goes wrong.

This page answers the questions our users ask most often. If you don't find what you're looking for here, see the [Troubleshooting guide](/support/troubleshooting) or [contact support](/support/contact).

## Account & Access

<Accordion title="How do I create an account?">
  Go to the app's sign-up page, enter your name, email address, and a password, then click **Create Account**. You'll receive a verification email — click the link inside to activate your account.

  See the [Account Setup guide](/account-setup) for a detailed walkthrough.
</Accordion>

<Accordion title="I didn't receive my verification email. What should I do?">
  Check your spam or junk folder first. If it's not there, wait a few minutes and try again. You can request a new verification email from the login page by clicking **Resend verification email**.

  If the problem persists, [contact support](/support/contact).
</Accordion>

<Accordion title="How do I reset my password?">
  On the login page, click **Forgot Password** and enter your email address. You'll receive a password reset link. The link expires after 1 hour.
</Accordion>

<Accordion title="Can I use the app without creating an account?">
  No — an account is required to access the app and your data. You can sign up for free.
</Accordion>

<Accordion title="How do I delete my account?">
  Go to **Settings → Account → Danger Zone → Delete Account**. This action is permanent and removes all your data. Export your data first if you want to keep a copy.
</Accordion>

## Features & Usage

<Accordion title="Can I use the app on mobile?">
  Yes — the app is available as a mobile app for iOS and Android. Search for it in the App Store or Google Play. Your data syncs automatically across all devices.
</Accordion>

<Accordion title="Is there a limit on how many items or projects I can create?">
  Limits depend on your plan. Free plan users have a cap on items and projects per workspace. Paid plan users get higher or unlimited limits. Check **Settings → Billing → Plan** for your current usage.
</Accordion>

<Accordion title="Can I invite people who don't have an account yet?">
  Yes. When you invite someone by email, they receive a link to create their account and join your workspace at the same time.
</Accordion>

<Accordion title="How do I share a project with someone?">
  Open the project, click **Share** (top right), enter the email address of the person you want to invite, choose their role, and click **Send Invite**.
</Accordion>

<Accordion title="Can I export my data?">
  Yes. Go to **Settings → Data & Privacy → Export**. You can export your workspace data as a CSV or JSON file.
</Accordion>

## Billing & Plans

<Accordion title="What plans are available?">
  The app offers a free tier and one or more paid plans with expanded features and limits. Go to **Settings → Billing → Plan** to compare available options.
</Accordion>

<Accordion title="How do I upgrade my plan?">
  Go to **Settings → Billing → Plan** and click **Upgrade Plan**. See the [Billing guide](/account/billing) for step-by-step instructions.
</Accordion>

<Accordion title="Can I cancel at any time?">
  Yes. You can cancel your subscription at any time from **Settings → Billing → Plan → Cancel Subscription**. Access continues until the end of the current billing period.
</Accordion>

<Accordion title="Do you offer refunds?">
  Refund eligibility varies by plan and region. Contact [support](/support/contact) within 14 days of a charge to request a review.
</Accordion>

## Privacy & Security

<Accordion title="Who can see my data?">
  Only you and the workspace members you invite can see your data. The app does not sell or share your data with third parties. For full details, see the Privacy Policy in the app footer.
</Accordion>

<Accordion title="How do I enable two-factor authentication?">
  Go to **Settings → Security → Two-Factor Authentication** and click **Enable**. See the [Security guide](/account/security) for step-by-step instructions.
</Accordion>

<Accordion title="What should I do if I think my account was compromised?">
  Change your password immediately, revoke all active sessions from **Settings → Security → Active Sessions**, and [contact support](/support/contact).
</Accordion>