> ## Documentation Index
> Fetch the complete documentation index at: https://docs.queue.pt/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Google App Billing and Subscription Plan

> View your current plan, update payment details, upgrade or downgrade your subscription, and understand invoices in the Google app.

Your billing settings control your subscription plan, payment method, and invoices. Access them by going to **Settings → Billing** (Owner-only access).

<Note>Only the workspace Owner can view and manage billing settings.</Note>

## Viewing your current plan

Go to **Settings → Billing → Plan** to see:

* Your current subscription tier
* Next renewal date and amount
* Usage summary (members, storage, etc.) relative to your plan limits

## Upgrading your plan

To unlock more features or increase limits:

1. Go to **Settings → Billing → Plan**.
2. Click **Upgrade Plan**.
3. Compare available plans and click **Select** on the one you want.
4. Confirm the pricing and click **Confirm Upgrade**.

Your new plan takes effect immediately and you'll be billed a prorated amount for the remainder of your billing cycle.

## Downgrading your plan

1. Go to **Settings → Billing → Plan**.
2. Click **Change Plan** and select a lower tier.
3. Review what features and limits will change.
4. Confirm the downgrade.

The downgrade takes effect at the start of your next billing cycle — you keep access to your current plan until then.

<Warning>Downgrading may remove members, reduce storage, or disable features currently in use. Review the impact before confirming.</Warning>

## Updating your payment method

1. Go to **Settings → Billing → Payment Method**.
2. Click **Update Payment Method**.
3. Enter your new card details.
4. Click **Save**.

Your new payment method will be used for the next billing cycle and all future charges.

## Viewing and downloading invoices

All past invoices are stored in **Settings → Billing → Invoices**. Click any invoice to:

* View the full breakdown
* Download it as a PDF
* Forward it to an email address

## Cancelling your subscription

To cancel:

1. Go to **Settings → Billing → Plan**.
2. Click **Cancel Subscription**.
3. Select a cancellation reason (optional) and confirm.

Your account remains active until the end of the current billing period. After that, it switches to the free tier (if available) or becomes read-only.

<Tip>Before cancelling, export your data from **Settings → Data & Privacy → Export** so you have a copy of all your work.</Tip>

## Billing FAQs

<Accordion title="When am I charged?">
  You're charged on the same date each month (or year, for annual plans) — the anniversary of when you first subscribed.
</Accordion>

<Accordion title="Can I get a refund?">
  Refund eligibility depends on your plan and region. Contact [support](/support/contact) within 14 days of a charge to request a review.
</Accordion>

<Accordion title="What happens if my payment fails?">
  If a payment fails, you'll receive an email notification. The app will retry the charge automatically for up to 7 days. If it still fails, your account may be downgraded to the free tier until a valid payment method is added.
</Accordion>

<Accordion title="Do you offer discounts for nonprofits or educational institutions?">
  Yes — contact [support](/support/contact) with proof of your status to apply for a discount.
</Accordion>